GE Capital Walkin Drive For Freshers/Expereinced As Senior Customer Service Representative in Hyderabad - From 22nd to 26th July 2013

Company Name: GE Capital RF

Company Profile: GE Capital Services, the largest issuer of private label credit cards in the world and State Bank of India, the largest Indian bank created two companies to address the market: namely, SBI Cards and Payment Services Ltd. (SBICPSL) and GE Capital Business Process management Services ltd. (GECBPMSL). The joint venture was set up to leverage the brand equity, customer relationship and the unparalleled network of SBI and the technological processes and service capabilities of GE Capital to offer you products that are value for money and supported by quality and service.

Company Website: http://www.gecapital.com

Designation:  Senior Customer Service Representative

Experience:    0 - 3 Years

Qualification:  Any Graduates

Location:  Hyderabad

Salary:  As Per Industry

Job Details: 

  Receiving calls from customers based out of US

 Solving queries and concerns on the call

 Arranging for any service required by the Customer

 Provide Customer with product and service information

 Up sell Products and Services

 Followup on customer inquires and resolve

 Recognize, document and alert the supervisor of trends in customer calls.

 Recommend process improvements.

Job Specification:

 Should be Customer Centric

 Excellent English (Verbal) Communication Skills

 Working knowledge of Computers

 Professional Phone etiquettes and ability to work with a Team

 Should be willing to work in night shift

 Should be open to change

 Minimum of 18 years of age

Educational Requirements:

 Should be minimum 10+2 or a Graduate

 B.Tech and MCA graduates are not eligible

 Excellent communication skills is a mandate.

Apply Mode: Walk In

Walk In Details:

Walk In Date: 22nd to 26th July 2013

Walk In Time: 1 PM 

Venue:

 ILabs Builting

Near Hitech City, Madhapur.

Opposite Inorbit Mall.

Hyderabad

Contact Person:  Dorcas

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