Company Name: Cable and Wireless
Company Profile: Cable&Wireless Worldwide is a global telecoms company providing a wide range of high-quality managed voice, data, hosting and IP-based services and applications. Established in the 1860s, Cable&Wireless Worldwide helps more than 6,000 organisations deliver their goals. Our vision is to be the first choice for mission critical communications.Our customers rely on the network and services that we provide. Some of these are critical to their continued operations. For example, the emergency services rely on their systems to take calls, record information and send it out to their response vehicles. We specialise in developing and delivering these mission critical services.
Company Website: www.cw.com
Designation: IT service Desk Engineer
Experience: 0-3 years
Qualification: B.E/B.Tech
Location: Bangalore
Salary: As per Industry
Job Details:
Apply Details : Click Here
Company Profile: Cable&Wireless Worldwide is a global telecoms company providing a wide range of high-quality managed voice, data, hosting and IP-based services and applications. Established in the 1860s, Cable&Wireless Worldwide helps more than 6,000 organisations deliver their goals. Our vision is to be the first choice for mission critical communications.Our customers rely on the network and services that we provide. Some of these are critical to their continued operations. For example, the emergency services rely on their systems to take calls, record information and send it out to their response vehicles. We specialise in developing and delivering these mission critical services.Designation: IT service Desk Engineer
Experience: 0-3 years
Qualification: B.E/B.Tech
Salary: As per Industry
Job Details:
- Excellent telephonic communication skills, especially in managing UK accent
- Good understanding of UK Culture
- Ability to form rapport on phone with UK colleagues
- Understanding of Windows Infrastructure more focussed at the desktop level including remote desktop management
- Understanding of anti virus, patching process, image builds etc
- Very basic understanding of variety of platforms like Unix, Mainframes, SAP etc
- Understanding of windows server infrastructure including domains, Active Directory and Exchange
- Ability to understand criticality of an issue when it is reported based on business impact
- Good analytical skills
- Innovative
- Excellent interpersonal skills
- Team player with ability to relate to team dynamics and team goals
- Knowledge of Cisco Routers and Switches
- MCSE, A+ etc
- Able to Use Network Monitoring tools to diagnose basic problems
- Understanding of ITIL framework with ability to contribute to problem management initiatives
- Understanding of IP networking, subnetting etc
Apply Mode: Online
Apply Details : Click Here