Company Profile:KONE is one of the global leaders in the elevator and escalator industry. The company has been committed to understanding the needs of its customers for the past century, providing industry-leading elevators, escalators and automatic building doors as well as innovative solutions for modernization and maintenance. The company's objective is to offer the best People Flow experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment.
Designation: Engineer Technical Service
Experience: Freshers
Qualification: B.E/B.Tech
Location: Chennai
Salary: As per industry
Job Details:
The primary accountability for this role is to provide quality competence support to the maintenance organization by solving complex technical issues identified on equipment under contract and spreading technical knowledge through the organization.
Responsible to evaluate and assist the supervisor with the Installation Maintenance handover.
Accountable to communicate new technical issues found on the equipments that could cause call outs or safety hazards (and to create the linked sales leads)
Responsible to actively identify any technical competence gap caused by new equipment in service (both from competitor and from new equipment) and communicate it to supervisor / technical helpdesk).
Accountable to feedback any repair/adjust that could reduce call outs and actively communicate with Clinica Specialists, Clinica Analysts and Technical Helpdesk.
Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.