Company Name: IBM
Company Profile:IBM Sales and Distribution develops, integrates, sells and distributes IBM’s unparalleled array of products and services. IBM offers its products through its global organizations. Consistent with IBM’s focus on business value, the company’s global team of account representatives combines a deep understanding of each client’s organizational and industry-specific needs with comprehensive knowledge of the products, technologies and services offered by IBM and its network of business partners.
Company Website: www.ibm.com
Designation: IT Helpdesk - Technical Service representative
Experience: 0-5yrs
Qualification: Bachelor's Degree/ Diploma
Location: Bangalore/Hyderabad
Salary: As Per Industry.
Job Details:
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc..
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Mandatory Skills:
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support - Internet Explorer
Strong computer skills required
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Excellent oral and written communication skills.
Excellent customer service orientation
Neutral accent
Documents To Be carried For The interview Process :
MANDATORY DOCUMENTS:
(IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)
Hard copy of the resume
Photocopy of current organization offer letter
Photocopy of previous organizations reliving letter
Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.
Photocopy of latest 3 months pay slips
One passport size Photograph
Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
All semesters / year mark sheets
Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)
Apply Mode: Walk In
Venue Details:
Note : Kindly Ignore if you have attended interview in last 3 months.
Timings : 10am to 4pm
Interview Venues :
IBM India Pvt. Ltd, (Only On 30th Apr, 2nd ,3rd May 13 btw 12pm to 4pm)
EGL D Block,
Kormangala Inner Ring Road, Bangalore
Or
IBM India Pvt. Ltd, (Only On 30th Apr, 2nd, 3rd, 4th May 13 btw 12pm to 4pm)
G1 Manyatta Tech Park, Nagwara Post,
Hebbal outer ring road, Bangalore
Or
IBM India Pvt. Ltd, (Only On May 4th & 5th btw 10am to 1pm)
SA1, Opp to Jal Bhavan,
Banergahtta Road, Bangalore
Or
IBM India Pvt. Ltd, (Only On 30th Apr, 2nd, 3rd, 4th May 13 btw 12pm to 4pm)
3B, Mindspace,
Madhapur, HiTech City, Hyderabad
Company Profile:IBM Sales and Distribution develops, integrates, sells and distributes IBM’s unparalleled array of products and services. IBM offers its products through its global organizations. Consistent with IBM’s focus on business value, the company’s global team of account representatives combines a deep understanding of each client’s organizational and industry-specific needs with comprehensive knowledge of the products, technologies and services offered by IBM and its network of business partners.Designation: IT Helpdesk - Technical Service representative
Qualification: Bachelor's Degree/ Diploma
Location: Bangalore/Hyderabad
Salary: As Per Industry.
Job Details:
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc..
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Mandatory Skills:
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support - Internet Explorer
Strong computer skills required
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Excellent oral and written communication skills.
Excellent customer service orientation
Neutral accent
Documents To Be carried For The interview Process :
MANDATORY DOCUMENTS:
(IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)
Hard copy of the resume
Photocopy of current organization offer letter
Photocopy of previous organizations reliving letter
Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.
Photocopy of latest 3 months pay slips
One passport size Photograph
Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
All semesters / year mark sheets
Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)
Apply Mode: Walk In
Venue Details:
Note : Kindly Ignore if you have attended interview in last 3 months.
Timings : 10am to 4pm
Interview Venues :
IBM India Pvt. Ltd, (Only On 30th Apr, 2nd ,3rd May 13 btw 12pm to 4pm)
EGL D Block,
Kormangala Inner Ring Road, Bangalore
Or
IBM India Pvt. Ltd, (Only On 30th Apr, 2nd, 3rd, 4th May 13 btw 12pm to 4pm)
G1 Manyatta Tech Park, Nagwara Post,
Hebbal outer ring road, Bangalore
Or
IBM India Pvt. Ltd, (Only On May 4th & 5th btw 10am to 1pm)
SA1, Opp to Jal Bhavan,
Banergahtta Road, Bangalore
Or
IBM India Pvt. Ltd, (Only On 30th Apr, 2nd, 3rd, 4th May 13 btw 12pm to 4pm)
3B, Mindspace,
Madhapur, HiTech City, Hyderabad