Company Name: Ernst & Young
Company Website: www.ey.com
Designation: Generalist- Customer Support
Experience: 0 - 2 Years
Qualification: Any Degree
Location: Bangalore
Salary: As per Industry
Job Details:
Willing to work in Shifts and 15 years of education
Candidates Must Have Good Communication Skills
Candidates Must Have Basic technical knowledge of internet and related systems
Candidates Must Have Sound knowledge of all level 1 process & support documentation
Candidates Must Have Excellent customer service skills
Candidates Must Have Strong troubleshooting skills
Proactive
Eye for detail and ability to apply knowledge gained when dealing with issues and communicating status clearly to the end user - not just scripted response
Candidates Must Have Ability to analyse an issue, understand the problem, troubleshoot it and ensure that all of the issues are understood and responded to. In addition the generalist should be able to provide the user with other data that may be useful where appropriate.
Apply Mode: Online
Company Profile:Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 167,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve their potential.
Experience: 0 - 2 Years
Qualification: Any Degree
Location: Bangalore
Salary: As per Industry
Job Details:
Willing to work in Shifts and 15 years of education
Candidates Must Have Good Communication Skills
Candidates Must Have Basic technical knowledge of internet and related systems
Candidates Must Have Sound knowledge of all level 1 process & support documentation
Candidates Must Have Excellent customer service skills
Candidates Must Have Strong troubleshooting skills
Proactive
Eye for detail and ability to apply knowledge gained when dealing with issues and communicating status clearly to the end user - not just scripted response
Candidates Must Have Ability to analyse an issue, understand the problem, troubleshoot it and ensure that all of the issues are understood and responded to. In addition the generalist should be able to provide the user with other data that may be useful where appropriate.
Apply Mode: Online