Company Profile: NCR revolutionized business transactions bringing the Cash Register to international prominence and opening one of the world�s first sales schools. Today, NCR celebrates more than 125 years of business and continues to be the face of innovation, bringing to market state-of-the-art solutions that make headlines and constantly push the boundaries of technology.
Designation: IT Helpdesk Analyst
Qualification: Any Graduates/Diploma
Location: Mumbai
Job Details:
The candidate should be any graduate ,technical diploma is preferred, but not mandatory.
Should have minimum six months experience in a technical support role.Candidates with prior experience in a technical, voice-based process will be given priority
Candidates with prior experience in a technical, voice-based process will be given priority.
High proficiency in English grammar, vocabulary and sentence structure.
Should have good telephone etiquette - basic call handling skills,Customer service skills (persuasion, empathy, helpfulness & positive attitude)
Apply Mode: Online