Company Name: Meditab Software
Company Profile: Meditab Software Inc provides an innovative suite of intelligent, integrated and intuitive Software Solutions supporting the primary process of healthcare delivery. Our revolutionary software solutions connect physicians, patients, labs, pharmacies and long-term care facilities nationwide.
Company Website: www.meditab.comExperience: Freshers
Qualification: B.E/B.Tech /M.E/ M.Tech / MCA
Event Date:19 Apr 2013
Last Date :15 Apr 2013
Location: Ahmedabad
Job Details:
- Providing client support and technical issue resolution via E-Mail, phone and other electronic medium.
- Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.
- Installing and configuring software and applications.
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
- Logging client queries.
- Analyzing call logs to spot trends and underlying issues.
- Responding within agreed time limits to call-outs; Working continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritizing and managing many open cases at one time.
- Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
- Supporting the roll-out of new applications presentjobs.com
- Maintaining and monitoring the application functionalities.
- Following diagrams and written instructions to repair a fault or set up a system.
Job Requirements:
- Able to work independently and efficiently to meet deadlines.
- Able to promptly answer support related email, phone calls and other electronic communications.
- Self motivated, detail-oriented and organized.
- Experience with hardware and software issues.
- Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
- Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Service Agreement:
- 18 Months Service Agreement
- Training Period: First 3 months of employment.
- Salary During Training Period: Rs. 15,200/- per month
- Probation Period: Upon completion of training the next 3 months will be the probation period
- Salary during Probation Period: Rs. 20,000/- per month www.presentjobs.com
- On completion of Probation Period salary will be scaled to Rs. 25,000/- per month
- On completion of 18 months of employment employee will receive a loyalty bonus of Rs. 50,000/-
Apply Mode: Online
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