Designation: Service Desk Analyst
Experience: 1-3 Years
Qualification: Any Graduates
Location: Across India
Salary: Best in Industry
Job Details:
The role of "Global Service Desk Analyst" is to provide excellent customer service at the first point of contact for the diagnosis of faults and the provision of technical resolution of service to our customers.
The role includes raising work requests, performing password resets and network administration for PC/LAN, Microsoft Applications.
Good customer service ethics is part of this job, putting customers first and delivering operations service that continuously exceeds the customer's expectations.
The individual has to deliver positive customer experience within agreed timeframes i.e. Service Level Agreements (SLAs).
The role of "Global Service Desk Analyst" is to provide excellent customer service at the first point of contact for the diagnosis of faults and the provision of technical resolution of service to our customers.
The role includes raising work requests, performing password resets and network administration for PC/LAN, Microsoft Applications.
Good customer service ethics is part of this job, putting customers first and delivering operations service that continuously exceeds the customer's expectations.
The individual has to deliver positive customer experience within agreed timeframes i.e. Service Level Agreements (SLAs).
Apply Mode: Online
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