Xchanging Walkin For Freshers/Exp As Voice Associate in Bangalore On 18th Mar 2013| Fresherschoice

Company Name: Xchanging

Company Profile:Xchanging offer a range of "partnering" and outsourcing contract arrangements. In "partnering", Xchanging share any profit and capital benefits from productivity improvements, scale advantages and entrepreneurship with the customer. These benefits are split 50:50 so that the interests of Xchanging and the customer are aligned. In outsourcing, Xchanging will typically take over a customer's business process, or back office function, and incorporate them into an existing platform in an attempt to provide better and cheaper handling of administrative tasks

Company Website: www.xchanging.com

Designation: Voice Associate

Experience:  0 to 1 year

Qualification: Any Graduates

Location:   Bangalore

Salary:  As Per Industry

Job Details: 

Acquiring knowledge of all related areas of the project
Understanding all the binding laws and regulations relating to project
Understanding and adhering to quality standardsPerform day to day case processing and adhere to process SLA (Service Level Agreement) in terms of production, productivity, quality and TAT
Adhere to process related training manuals.
Provide inputs to the supervisor on any variations/discrepancies in the existing process training manual
Update individual production, Query logs and any other process related logs.
Communicate with Client using verbal and/or written mode.
Ensure all Soft skills related trainings are completed and qualifying criteria met.
Requisites:
 
Excellent verbal & written communication skills mandatory 
Must be flexible to work in Global Shifts 
Good Attitude & Interpersonal skills.

Apply Mode:  Walk In

Walk in Date:  18th Mar 2013 at 10 to 12 p.m

Venue:

Xchanging - inspiring innovation
Cambridge Solutions Ltd
Cambridge Towers, SJR iPark,
EPIP Area, Whitefield
Bangalore - 560 066. India.