Company Profile:Xchanging offer a range of "partnering" and outsourcing contract arrangements. In "partnering", Xchanging share any profit and capital benefits from productivity improvements, scale advantages and entrepreneurship with the customer. These benefits are split 50:50 so that the interests of Xchanging and the customer are aligned. In outsourcing, Xchanging will typically take over a customer's business process, or back office function, and incorporate them into an existing platform in an attempt to provide better and cheaper handling of administrative tasksDesignation: Voice Associate
Qualification: Any Graduates
Location: Bangalore
Salary: As Per Industry
Xchanging Placement Papers & Pattern : Click Here
Job Details:
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Excellent verbal & written communication skills mandatory
Apply Mode: Walk In
Walk in Date: 6th Mar 2013 at 10 to 12 p.m
Venue:
Xchanging - inspiring innovation
Cambridge Solutions Ltd
Cambridge Towers, SJR iPark,
EPIP Area, Whitefield
Bangalore - 560 066. India.
Cambridge Solutions Ltd
Cambridge Towers, SJR iPark,
EPIP Area, Whitefield
Bangalore - 560 066. India.