Company Profile: Ericsson is one of the Sweden's largest companies, is a provider of telecommunication and related services, covering a range of technologies, data communication systems, and including especially mobile networks.Ericsson is currently the world's largest mobile telecommunications equipment vendor with a market share of 35%. directly and through subsidiaries, Ericsson also has major role in mobile devices and cable TV and IPTV systems.Ericsson was also the inventor of Bluetooth.Since the mid-1990's, Ericsson's extensive presence in Stockholm has helped transform the city into one of the Europe's hubs of Information Technology(IT) research.Company Website: www.ericsson.com
Designation: Support Engineer
Qualification: B.E/B.TECH/Others
Location: Chennai
Salary: As Per Industry
Job Details:
- Customer Issue handling
- Handling of proactive support
- Software Update Management (SUM) handling
- Knowledge Management Tool (KCS) Coaching
- Remote Service Gateway (RSG) Coaching
Qualifications:
- Core Competences
- Database & Unix - Working experience
- Negotiation & Argumentation skills
- Administrative skills
- Planning & Organizing skills
- Problem solving & strategic thinking
- Presentation & communication skill
- Software support
- Network level competence
Apply Mode: Online
Apply Details : Click Here